Privacy Policy
Last Updated: September 24, 2026
This website is operated by JOIN REWOW ("we," "us," or "our").
JOIN REWOW provides technology infrastructure used to create, host, manage, publish, or support this website. Depending on the feature and context, JOIN REWOW and other service providers may process information on our behalf or for their own legitimate business and legal purposes.
This Privacy Policy explains how we collect, use, disclose, retain, and otherwise process personal information when you visit or interact with this website, its pages, forms, listings, communications tools, artificial intelligence features, products, services, and other functionality (collectively, the "Site").
Privacy questions, requests, and other formal inquiries may be submitted through:
https://www.joinrewow.com/contact
1. Scope
This Privacy Policy applies when you:
visit or browse the Site;
submit a form;
contact us;
call or message us through Site-enabled communications;
use chat or artificial intelligence features;
request an appointment or callback;
create an account;
submit a review, claim, listing, profile, or other Content;
make a purchase;
subscribe to a service;
interact with a listing, advertisement, sponsor, or third-party provider;
participate in another feature made available through the Site; or
otherwise provide information to us.
This Privacy Policy applies to our processing of personal information through the Site.
Third parties linked from or integrated with the Site may have their own privacy practices.
2. Information We May Collect
The information we collect depends on how you use the Site and which features are enabled.
Information you provide directly
We may collect information such as:
name;
email address;
telephone number;
business or organization name;
job title or role;
mailing or service address;
message or inquiry details;
appointment requests;
callback requests;
account information;
listing information;
listing claim information;
reviews;
ratings;
profile information;
form submissions;
files or attachments;
product or service requests;
order information;
payment or billing-related information;
professional or licensing information where relevant;
real-estate preferences or property inquiries where applicable;
communications preferences;
consent or opt-in information; and
other information you choose to provide.
Information collected automatically
When you use the Site, we or our service providers may automatically collect information such as:
IP address;
browser type;
device type;
operating system;
referring page;
exit page;
pages viewed;
links clicked;
date and time of access;
session identifiers;
cookie identifiers;
local storage identifiers;
approximate location derived from IP address;
form and Site interaction information;
error information;
security information;
performance information; and
similar technical and usage data.
Account information
If accounts are enabled, we may process:
username;
email;
account identifier;
authentication information;
account preferences;
account activity;
login history;
role or permissions; and
information associated with account security.
Transaction and payment information
If purchases or subscriptions are enabled, we may collect or receive:
products or services purchased;
subscription information;
billing frequency;
transaction amount;
currency;
invoice information;
payment status;
transaction identifiers;
refund information;
dispute or chargeback information;
payment method type;
card brand; and
limited card information such as the last four digits.
Full payment card information is generally collected directly by a payment processor such as Stripe rather than stored by us.
3. Calls, SMS, Email, Chat, and Other Communications
If the Site provides communications functionality, we may process information associated with communications such as:
telephone number;
email address;
caller information;
call date and time;
call duration;
call direction;
call routing information;
transfer information;
voicemail;
missed-call information;
callback requests;
SMS or MMS messages;
chat messages;
email communications;
delivery status;
communication history;
consent information;
opt-in information;
opt-out information; and
related communications metadata.
Communications may be processed through third-party telecommunications, email, messaging, artificial intelligence, or infrastructure providers.
4. Call Recordings, Transcripts, and Summaries
Where enabled and lawfully used, communications functionality may include:
call recording;
transcription;
monitoring;
automated summaries;
AI-generated notes;
intent detection;
appointment information;
caller requests; or
other information derived from a communication.
Whether these features are used may depend on Site configuration and applicable law.
Where legally required, notice or consent should be provided before recording, monitoring, intercepting, or transcribing a communication.
Recording and consent requirements may differ depending on the location of the participants.
5. Artificial Intelligence Features
The Site may provide or use:
artificial intelligence assistants;
voice assistants;
chat assistants;
language models;
automated recommendations;
generated Content;
automated summaries;
classification tools; or
other AI-assisted functionality.
When you interact with an AI feature, information processed may include:
your questions;
prompts;
instructions;
messages;
call information;
voice or audio where applicable;
transcripts;
files you provide;
information contained in forms;
relevant Site or business information;
generated responses; and
other information needed to provide the requested feature.
Information may be transmitted to artificial intelligence, speech-processing, communications, or infrastructure providers as necessary to provide the functionality.
AI-generated responses may be retained as part of communication, support, security, or service records where appropriate.
6. Real Estate and Property Information
If the Site relates to real estate, we may collect or process information such as:
property interests;
preferred locations;
price ranges;
buying or selling interests;
requested property features;
property addresses;
appointment requests;
listing inquiries;
market inquiries;
home-search activity;
contact preferences; and
other information you provide in connection with a real-estate inquiry.
Real estate listing or IDX information displayed on the Site may also be provided by third-party MLS, brokerage, listing, public-record, or data providers.
Your interaction with a property listing may be recorded for purposes such as responding to your inquiry, providing requested information, improving Site functionality, or communicating with you as permitted by law.
7. Reviews, Listings, Claims, and Public Submissions
If you submit information intended for public display, some of that information may become publicly visible.
This may include:
reviews;
ratings;
profile information;
claimed listing information;
business information;
photos;
listing information;
comments; or
other public submissions.
Do not submit information you do not want displayed publicly unless the Site clearly identifies the submission as private.
We may retain records relating to claims, reviews, corrections, moderation, or disputes where reasonably necessary.
8. Sample, Seeded, Imported, and Third-Party Content
The Site may include sample, seeded, imported, syndicated, automatically generated, publicly sourced, or other third-party Content.
Such Content may include information about:
businesses;
professionals;
properties;
products;
services;
locations;
categories; or
other publicly available subject matter.
The appearance of information on the Site does not necessarily mean that the person or business referenced submitted or verified the information.
If you are associated with Content appearing on the Site and want to request an update, correction, claim, or removal, use the available claim process or contact us through:
https://www.joinrewow.com/contact
9. How We Use Information
We may use personal information to:
operate the Site;
provide requested products or services;
respond to inquiries;
respond to forms;
provide customer service;
schedule appointments;
process callback requests;
communicate with you;
manage accounts;
process purchases;
manage subscriptions;
issue receipts and invoices;
process refunds;
address disputes or chargebacks;
manage listings;
process listing claims;
publish reviews or other requested Content;
provide artificial intelligence functionality;
provide Voice Assistant functionality;
route calls or messages;
provide communications services;
maintain communication records;
improve the Site;
analyze usage;
understand visitor activity;
personalize Site functionality;
maintain security;
prevent fraud;
prevent spam and abuse;
troubleshoot errors;
enforce our Terms;
maintain business records;
comply with legal obligations;
protect our rights;
protect users and third parties;
measure advertising or referral activity where enabled;
provide marketing where permitted; and
otherwise operate our business for purposes compatible with this Privacy Policy.
10. Cookies and Similar Technologies
The Site may use:
cookies;
local storage;
session storage;
pixels;
SDKs;
analytics technologies; and
similar technologies.
These technologies may be used to:
keep the Site working;
maintain sessions;
remember preferences;
provide security;
prevent fraud;
operate forms;
provide account functionality;
operate checkout;
remember consent choices;
understand Site usage;
measure performance;
diagnose errors;
support analytics;
measure referral activity;
measure advertising or campaign performance; and
improve the Site.
Necessary technologies
Some cookies and similar technologies may be necessary for:
security;
authentication;
sessions;
forms;
fraud prevention;
consent management;
checkout; or
other essential Site functionality.
Necessary technologies may operate even when optional cookies are declined where permitted by law.
Optional technologies
Other cookies or tracking technologies may be used for purposes such as:
analytics;
preferences;
advertising;
marketing;
attribution; or
performance measurement.
Where applicable law requires consent before using optional technologies, we will use the consent controls made available through the Site.
If the Site displays a cookie banner, you may use the available controls to accept or decline optional cookies.
Declining optional cookies may affect certain non-essential features but should not prevent essential Site functionality from operating.
You may also be able to manage cookies through your browser settings.
11. Cookie Preferences and Consent
Where cookie-consent functionality is enabled, the Site may remember your preference so that we do not repeatedly ask for the same choice.
You may be able to change your cookie choice by:
using available Site controls;
clearing stored cookies or browser data; or
adjusting browser settings.
Clearing cookies may remove a previously stored consent choice and cause the Site to request your preference again.
Where applicable law requires recognition of a legally valid opt-out preference signal, additional rights may apply.
12. Analytics
We may use analytics or performance tools to understand how visitors use the Site.
Analytics information may include:
pages visited;
time spent on the Site;
links clicked;
referral source;
device type;
browser type;
approximate location;
navigation activity;
performance information; and
Site interaction information.
We may use this information to:
improve Site design;
understand visitor activity;
identify errors;
improve performance;
evaluate Content; and
make business and product decisions.
13. Advertising, Referral, and Attribution Information
Where enabled, the Site may use information to understand:
how visitors found the Site;
which links or campaigns generated visits;
whether a referral resulted in an inquiry or purchase;
advertising performance;
referral partner attribution; and
similar marketing activity.
Referral or attribution information may be associated with a visit, account, inquiry, or transaction where permitted.
Some privacy laws define certain advertising or attribution activity as "sale," "sharing," or "targeted advertising."
Where such laws apply, required notices or choices will be provided.
14. How We Disclose Information
We may disclose personal information to the categories of recipients described below.
JOIN REWOW
We may disclose information to JOIN REWOW where necessary for JOIN REWOW to provide the technology infrastructure supporting the Site.
Depending on the context, JOIN REWOW may process information:
on our behalf;
as a service provider or processor;
to provide Platform security;
to operate payment or communications infrastructure;
to prevent fraud or abuse; or
for other purposes described in its applicable privacy policy.
Hosting and technology providers
We may disclose information to providers supporting:
hosting;
cloud infrastructure;
databases;
storage;
security;
content delivery;
software;
forms;
customer management;
technical support; or
related technology.
Payment processors
If payments are enabled, information may be processed by payment providers such as Stripe.
Payment providers may independently process:
payment information;
transaction information;
fraud information;
identity information;
banking information; and
other information
under their own terms and privacy policies.
Communications providers
We may use providers for:
telephone service;
SMS;
email;
voicemail;
call routing;
call transfer;
speech processing;
recording;
transcription; or
communications infrastructure.
Artificial intelligence providers
Information may be disclosed to providers supporting AI, language, voice, speech, or automated functionality where needed to provide the requested feature.
Analytics and security providers
We may use providers that assist with:
analytics;
monitoring;
fraud prevention;
abuse prevention;
security;
error reporting; or
performance measurement.
Service providers and business partners
Information may be disclosed to providers or partners where reasonably necessary to:
fulfill your request;
provide a requested product or service;
schedule an appointment;
complete a transaction;
respond to an inquiry; or
perform another function you requested.
Listing owners and professionals
If you inquire about a listing, professional, product, property, or service, your information may be provided to the relevant person or business where necessary to respond to your request.
Advertisers, sponsors, and referral partners
Limited information may be shared where necessary to:
attribute a referral;
administer a promotion;
provide a sponsored service;
measure a qualifying transaction; or
administer another disclosed commercial relationship.
We do not need to provide unrelated private information merely because a referral or advertising relationship exists.
Professional advisers
Information may be disclosed to:
attorneys;
accountants;
insurers;
auditors;
consultants; or
other professional advisers
where reasonably necessary.
Legal and safety disclosures
We may disclose information where we reasonably believe disclosure is necessary to:
comply with law;
comply with legal process;
respond to a court order;
respond to a regulator;
protect rights or property;
investigate fraud;
address security threats;
enforce agreements;
prevent abuse;
protect users; or
protect the public.
Business transfers
Information may be transferred or disclosed in connection with an actual or proposed:
merger;
acquisition;
financing;
sale;
restructuring;
transfer of business assets;
bankruptcy; or
similar transaction.
15. Sale, Sharing, and Targeted Advertising
Privacy laws may define terms such as "sale," "sharing," and "targeted advertising" more broadly than ordinary use of those words.
Certain advertising, analytics, referral, or tracking technologies may fall within those definitions depending on how they are used.
If our processing constitutes a sale, sharing, or targeted advertising activity under applicable law, we will provide legally required notices and choices.
You may also have rights described in the Your Privacy Rights section below.
16. Marketing Communications
We may send communications relating to:
inquiries;
appointments;
transactions;
accounts;
purchases;
subscriptions;
support;
security;
service updates; or
other interactions with us.
Where permitted by law and where appropriate consent or another lawful basis exists, we may also send promotional or marketing communications.
You may opt out of marketing emails using the unsubscribe mechanism included in the message where available.
Where supported, you may opt out of certain SMS messages by replying:
STOP
Opting out of marketing communications does not prevent communications that are necessary for:
an active transaction;
your account;
security;
billing;
support;
legal notices; or
other non-marketing purposes.
17. Consent Records and Communication Preferences
Where consent is required, we or our service providers may maintain information showing:
the consent language presented;
date and time;
source;
telephone number or email address;
form or page used;
IP address or technical information;
consent status;
withdrawal or opt-out information; and
related records.
We may retain consent and opt-out records as reasonably necessary to document compliance, honor your preferences, and prevent future unwanted communications.
18. Payment Information
If you make a payment through the Site, payment information may be processed by a third-party payment provider.
We generally receive information necessary to confirm and administer the transaction rather than complete payment-card credentials.
Information we receive may include:
transaction identifier;
amount;
currency;
payment status;
limited payment method information;
subscription information;
invoice information;
refund information; and
dispute information.
Payment providers may retain information according to their own legal obligations and privacy practices.
19. Sensitive Information
Please use care when submitting sensitive information through the Site.
Depending on the Site and Service, sensitive information could include:
financial information;
government identifiers;
account credentials;
precise location;
health information;
biometric information;
information concerning protected characteristics; or
other information treated as sensitive by applicable law.
Do not submit highly sensitive information unless the applicable form or service specifically requests it and it is appropriate to provide it.
Where applicable law requires special consent or protections for sensitive information, those requirements apply.
20. Data Retention
We retain personal information for as long as reasonably necessary for:
the purpose for which it was collected;
providing requested services;
maintaining accounts;
maintaining communication history;
billing and transactions;
legal obligations;
tax and accounting obligations;
fraud prevention;
security;
dispute resolution;
recordkeeping;
enforcing agreements; and
protecting legal rights.
Retention periods may vary depending on:
the type of information;
the nature of the relationship;
legal requirements;
service-provider limitations; and
legitimate operational needs.
We may retain deidentified or aggregated information for longer periods where permitted.
Information may remain in backup systems for a limited period after deletion from active systems.
21. Security
We use administrative, technical, and organizational measures designed to protect personal information.
These measures may include:
access controls;
authentication;
encryption in transit;
security monitoring;
logging;
fraud prevention;
provider security controls;
backups; and
other safeguards.
No website, network, database, communication system, or storage system can be guaranteed to be completely secure.
You are responsible for using reasonable care when transmitting information and protecting any credentials associated with your account.
If you believe your information or account may have been compromised, contact us through:
https://www.joinrewow.com/contact
22. International Processing
The Site may be accessed by visitors in multiple countries.
Information may be processed in the United States or other countries where:
we;
JOIN REWOW;
hosting providers;
communications providers;
AI providers;
payment providers; or
other authorized service providers
operate.
Those countries may have data protection laws different from the laws in your location.
Where required by applicable law, legally recognized transfer safeguards may be used.
23. Your Privacy Rights
Depending on:
where you live;
the type of information involved;
how the information is used; and
whether a particular privacy law applies to us,
you may have rights concerning your personal information.
These rights may include the right to:
know whether personal information is processed;
access personal information;
obtain a copy of personal information;
correct inaccurate personal information;
delete personal information;
request portability;
object to certain processing;
restrict certain processing;
withdraw consent;
opt out of marketing;
opt out of certain sales of personal information;
opt out of certain sharing or targeted advertising;
limit certain uses of sensitive personal information;
opt out of certain profiling or automated decision-making where applicable;
use an authorized agent where permitted;
appeal the denial of a request where applicable; and
exercise applicable rights without unlawful discrimination.
Not every right applies in every jurisdiction or circumstance.
Exceptions may permit or require us to retain certain information.
24. Privacy Requests
To submit a privacy request, use:
https://www.joinrewow.com/contact
Please provide enough information for us to understand the request.
We may need to verify your identity before completing certain requests.
Verification may depend on:
the nature of the request;
the sensitivity of the information;
whether you have an account;
the information available to us; and
applicable law.
We will respond within the time required by applicable law.
If applicable law provides a right to appeal a denied request, you may submit the appeal using the same contact method unless another method is provided.
25. California Residents
Where the California Consumer Privacy Act, as amended, applies to us and to the relevant processing, California residents may have rights including:
the right to know categories of personal information collected;
the right to access certain personal information;
the right to know categories of sources;
the right to know purposes for collection or use;
the right to know categories of third parties receiving information;
the right to delete certain personal information;
the right to correct inaccurate personal information;
the right to opt out of certain sales or sharing;
the right to limit certain use or disclosure of sensitive personal information; and
the right not to receive unlawful discriminatory treatment for exercising applicable rights.
Applicable California requests may be submitted through:
https://www.joinrewow.com/contact
If our activities constitute a sale or sharing under California law, additional opt-out mechanisms may apply.
26. Florida Residents
Where the Florida Digital Bill of Rights or another applicable Florida privacy law applies to us and to the relevant processing, Florida residents may have rights concerning:
confirmation of processing;
access;
correction;
deletion;
portability;
certain sales of personal data;
targeted advertising;
profiling;
sensitive data; and
other processing covered by applicable Florida law.
Florida privacy rights are subject to statutory applicability requirements and exceptions.
Applicable requests may be submitted through:
https://www.joinrewow.com/contact
Where applicable Florida law provides a right to appeal a decision concerning a privacy request, the appeal may be submitted through the same contact method.
27. Other U.S. State Privacy Rights
Other U.S. states may provide privacy rights to eligible residents.
Depending on applicable law, these may include rights relating to:
access;
correction;
deletion;
portability;
sale;
targeted advertising;
sensitive information;
profiling;
authorized agents;
appeals; and
non-discrimination.
We will process qualifying requests in accordance with applicable law.
28. European Economic Area, United Kingdom, Switzerland, and Similar Jurisdictions
Where GDPR, UK GDPR, or similar data protection laws apply, personal information may be processed on one or more legal bases such as:
Contract
Processing may be necessary to:
respond to a request;
provide a service;
process a transaction;
maintain an account; or
perform an agreement.
Legitimate interests
Processing may occur for legitimate interests such as:
operating the Site;
providing customer service;
preventing fraud;
maintaining security;
improving services;
understanding usage;
enforcing agreements; or
operating our business,
provided those interests are not overridden by applicable rights.
Consent
We may rely on consent where required for activities such as:
optional cookies;
marketing;
recording;
certain communications;
sensitive information; or
other optional processing.
Where processing relies on consent, consent may be withdrawn as permitted by law.
Legal obligations
We may process information where necessary to comply with applicable:
tax;
accounting;
regulatory;
court;
fraud-prevention; or
other legal obligations.
Eligible individuals may have rights to:
access;
correction;
deletion;
restriction;
objection;
portability;
withdrawal of consent; and
complaint to an appropriate supervisory authority.
29. Children's Privacy
The Site is not intended for children under 13 unless expressly stated otherwise and operated in compliance with applicable children's privacy laws.
We do not knowingly collect personal information online from children under 13 through a general-audience Site in circumstances prohibited by law.
If you believe a child has submitted personal information inappropriately, contact us through:
https://www.joinrewow.com/contact
Certain Sites, industries, products, or services may require a higher minimum age.
30. Third-Party Links and Services
The Site may contain links to or integrations with third-party:
websites;
applications;
social networks;
listing providers;
MLS providers;
advertisers;
sponsors;
service providers;
payment providers;
communications providers;
artificial intelligence providers; or
other services.
Third parties may collect and use information under their own privacy policies.
We are not responsible for the independent privacy practices of third parties.
31. JOIN REWOW as Technology Provider
JOIN REWOW provides technology used to operate or support this Site.
We determine our own business purposes for information we collect and control through the Site.
Where JOIN REWOW processes information on our behalf, JOIN REWOW may act as a processor, service provider, contractor, or similar technology provider depending on applicable law.
JOIN REWOW may also independently process limited information for purposes such as:
Account administration;
security;
fraud prevention;
Platform operations;
payment administration;
legal compliance; or
other purposes described in its own applicable Privacy Policy.
Use of JOIN REWOW technology does not transfer responsibility for our independent privacy practices to JOIN REWOW.
32. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as:
the Site changes;
our services change;
technology changes;
providers change; or
legal requirements change.
The current version will display:
Last Updated: September 24, 2026
Changes become effective when posted or on another effective date stated in the updated policy, subject to applicable legal requirements.
Where applicable law requires additional notice or consent for a material change, we will provide it.
33. Contact
This Site is operated by:
JOIN REWOW
Privacy questions, privacy requests, legal notices, correction requests, and other formal inquiries may be submitted through:
https://www.joinrewow.com/contact